1. Introduction

Welcome to PDF to LaTeX Converter ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF to LaTeX Converter service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our service.

2. Information We Collect

2.1 Personal Information

When you use our service, we may collect the following types of personal information:

• PDF Content: When you upload your PDF , we process the information contained within it, which may include your name, contact information, work history, education, skills, and other details typically found in a PDF.
• Account Information: If you create an account, we collect your email address and password.
• Payment Information: If you subscribe to our paid service, we collect payment information through our third-party payment processors.
• Usage Data: Information on how you use our service, including your interactions with our website, features you use, and time spent on the platform.

2.2 Technical Information

We may also collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Our Service: Processing your PDF into LaTeX format with your chosen template.
• To Improve Our Service: Analyzing usage patterns and user feedback to enhance our product.
• To Communicate With You: Responding to your inquiries and providing customer support.
• To Process Payments: Billing you for subscription services.
• To Send Service Updates: Notifying you about changes to our service, terms, or policies.

4. How We Store and Protect Your Information

4.1 Data Storage

your PDF data is stored securely on our servers only for as long as necessary to provide you with our service. The specific retention periods are as follows:

• PDF Files: Deleted within 24 hours after conversion is complete.
• Generated LaTeX Files: Stored for 30 days to allow you to access your converted files.
• Account Information: Retained as long as you maintain an active account.

4.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our service (e.g., Overleaf for LaTeX editing, payment processors).
• Legal Requirements: When required to comply with applicable law, governmental requests, judicial proceedings, or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we have about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Data Portability: Request transfer of your personal information to another service.
• Objection: Object to our processing of your personal information.

To exercise these rights, please contact us using the information in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@pdftolatex.app
• Address: Skewes

12. Legal Basis for Processing (for EEA Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We generally rely on the following legal bases:

• Performance of a Contract: To provide you with our service.
• Legitimate Interests: For our legitimate business interests, such as improving our service.
• Consent: Where you have given us consent to process your personal information.
• Legal Obligation: To comply with legal requirements.